After a traffic accident in Western Cape, disputes arise over who is at fault, whether your insurer must pay, and how to claim from the Road Accident Fund (RAF). Knowing the correct steps protects your legal rights and maximises your claim.
Step 1. At the scene, call emergency services if anyone is injured. Gather details: driver names, ID/licence numbers, vehicle registration, insurance details, and witness contacts.
Step 2. Take photographs of all vehicles, the scene, road markings, and injuries.
Step 3. Report the accident to the nearest SAPS station in Western Cape within 24 hours and obtain an accident report number (CAS number).
Step 4. Notify your insurer within the period specified in your policy (usually 24–48 hours) and submit a formal claim.
Step 5. If you were injured by another driver's negligence, lodge a claim with the Road Accident Fund. Claims for serious injuries (general damages) must be submitted within 3 years; claims for loss of income or medical expenses within 2 years.
Step 6. If the other party disputes fault, obtain an independent accident reconstruction report and consult an attorney about the relative apportionment of negligence.
📋 CCMA: Cape Town CCMA (021 442 9000)
⚖️ Legal Aid SA: Legal Aid South Africa — Cape Town (021 431 0567)
🏛️ High Court: Western Cape Division of the High Court, Cape Town (021 480 2400)
🏢 Magistrates' Courts: Cape Town, Bellville, Wynberg, Paarl, George, and other magistrates' courts
🏠 Rental Housing Tribunal: Western Cape Rental Housing Tribunal (021 483 6504)
The Western Cape has a high rate of eviction cases, particularly in informal settlements and rental housing matters. Cape Town has specific by-laws affecting informal traders and housing.