After a traffic accident in Free State, disputes arise over who is at fault, whether your insurer must pay, and how to claim from the Road Accident Fund (RAF). Knowing the correct steps protects your legal rights and maximises your claim.
Step 1. At the scene, call emergency services if anyone is injured. Gather details: driver names, ID/licence numbers, vehicle registration, insurance details, and witness contacts.
Step 2. Take photographs of all vehicles, the scene, road markings, and injuries.
Step 3. Report the accident to the nearest SAPS station in Free State within 24 hours and obtain an accident report number (CAS number).
Step 4. Notify your insurer within the period specified in your policy (usually 24–48 hours) and submit a formal claim.
Step 5. If you were injured by another driver's negligence, lodge a claim with the Road Accident Fund. Claims for serious injuries (general damages) must be submitted within 3 years; claims for loss of income or medical expenses within 2 years.
Step 6. If the other party disputes fault, obtain an independent accident reconstruction report and consult an attorney about the relative apportionment of negligence.
📋 CCMA: Bloemfontein CCMA (051 411 2700)
⚖️ Legal Aid SA: Legal Aid South Africa — Bloemfontein (051 411 8600)
🏛️ High Court: Free State Division of the High Court, Bloemfontein (051 492 4700)
🏢 Magistrates' Courts: Bloemfontein, Welkom, Phuthaditjhaba, Kroonstad, and other magistrates' courts
🏠 Rental Housing Tribunal: Free State Rental Housing Tribunal (051 403 3710)
The Free State has a large agricultural sector with significant ESTA farm worker rights issues, and Bloemfontein hosts the Supreme Court of Appeal — the highest court on non-constitutional matters.