After a traffic accident in Mpumalanga, disputes arise over who is at fault, whether your insurer must pay, and how to claim from the Road Accident Fund (RAF). Knowing the correct steps protects your legal rights and maximises your claim.
Step 1. At the scene, call emergency services if anyone is injured. Gather details: driver names, ID/licence numbers, vehicle registration, insurance details, and witness contacts.
Step 2. Take photographs of all vehicles, the scene, road markings, and injuries.
Step 3. Report the accident to the nearest SAPS station in Mpumalanga within 24 hours and obtain an accident report number (CAS number).
Step 4. Notify your insurer within the period specified in your policy (usually 24–48 hours) and submit a formal claim.
Step 5. If you were injured by another driver's negligence, lodge a claim with the Road Accident Fund. Claims for serious injuries (general damages) must be submitted within 3 years; claims for loss of income or medical expenses within 2 years.
Step 6. If the other party disputes fault, obtain an independent accident reconstruction report and consult an attorney about the relative apportionment of negligence.
📋 CCMA: Mbombela CCMA (013 755 3095)
⚖️ Legal Aid SA: Legal Aid South Africa — Mbombela (013 755 2024)
🏛️ High Court: Mpumalanga Division of the High Court, Mbombela (013 753 5300)
🏢 Magistrates' Courts: Mbombela, Middelburg, Witbank (eMalahleni), Standerton, and other magistrates' courts
🏠 Rental Housing Tribunal: Mpumalanga Rental Housing Tribunal (013 766 6090)
Mpumalanga has a high concentration of mining communities with COIDA injury claims, farm worker ESTA disputes, and labour rights issues in the agricultural and mining sectors.