After a traffic accident in North West, disputes arise over who is at fault, whether your insurer must pay, and how to claim from the Road Accident Fund (RAF). Knowing the correct steps protects your legal rights and maximises your claim.
Step 1. At the scene, call emergency services if anyone is injured. Gather details: driver names, ID/licence numbers, vehicle registration, insurance details, and witness contacts.
Step 2. Take photographs of all vehicles, the scene, road markings, and injuries.
Step 3. Report the accident to the nearest SAPS station in North West within 24 hours and obtain an accident report number (CAS number).
Step 4. Notify your insurer within the period specified in your policy (usually 24–48 hours) and submit a formal claim.
Step 5. If you were injured by another driver's negligence, lodge a claim with the Road Accident Fund. Claims for serious injuries (general damages) must be submitted within 3 years; claims for loss of income or medical expenses within 2 years.
Step 6. If the other party disputes fault, obtain an independent accident reconstruction report and consult an attorney about the relative apportionment of negligence.
📋 CCMA: Rustenburg CCMA (014 592 9080)
⚖️ Legal Aid SA: Legal Aid South Africa — Mahikeng (018 384 0155)
🏛️ High Court: North West Division of the High Court, Mahikeng (018 381 4021)
🏢 Magistrates' Courts: Mahikeng, Rustenburg, Klerksdorp, Potchefstroom, and other magistrates' courts
🏠 Rental Housing Tribunal: North West Rental Housing Tribunal (018 387 3145)
North West has significant mining labour rights issues (the Marikana massacre legacy), platinum belt labour disputes, and rural land tenure challenges in traditional community areas.