Schools in Mpumalanga have a legal duty of care towards learners. Bullying — physical, verbal, or cyberbullying — that a school fails to address may constitute a breach of that duty. Parents have remedies through the school, the Department of Education, and the courts.
Step 1. Document every incident — dates, what happened, witnesses, any injuries. Photograph injuries if applicable.
Step 2. Report the bullying in writing to the class teacher and then to the principal. Keep copies of all correspondence.
Step 3. Request a meeting with the School Governing Body (SGB) if the principal does not act within 5 school days.
Step 4. If the school fails to act, report the matter in writing to the Mpumalanga Department of Education district office.
Step 5. For severe or criminal bullying (assault, sexual harassment), open a case at your local police station and contact social services.
Step 6. Seek a protection order at the Magistrates' Court if the bully is another learner who continues to threaten your child off school grounds.
📋 CCMA: Mbombela CCMA (013 755 3095)
⚖️ Legal Aid SA: Legal Aid South Africa — Mbombela (013 755 2024)
🏛️ High Court: Mpumalanga Division of the High Court, Mbombela (013 753 5300)
🏢 Magistrates' Courts: Mbombela, Middelburg, Witbank (eMalahleni), Standerton, and other magistrates' courts
🏠 Rental Housing Tribunal: Mpumalanga Rental Housing Tribunal (013 766 6090)
Mpumalanga has a high concentration of mining communities with COIDA injury claims, farm worker ESTA disputes, and labour rights issues in the agricultural and mining sectors.