Schools in Free State have a legal duty of care towards learners. Bullying — physical, verbal, or cyberbullying — that a school fails to address may constitute a breach of that duty. Parents have remedies through the school, the Department of Education, and the courts.
Step 1. Document every incident — dates, what happened, witnesses, any injuries. Photograph injuries if applicable.
Step 2. Report the bullying in writing to the class teacher and then to the principal. Keep copies of all correspondence.
Step 3. Request a meeting with the School Governing Body (SGB) if the principal does not act within 5 school days.
Step 4. If the school fails to act, report the matter in writing to the Free State Department of Education district office.
Step 5. For severe or criminal bullying (assault, sexual harassment), open a case at your local police station and contact social services.
Step 6. Seek a protection order at the Magistrates' Court if the bully is another learner who continues to threaten your child off school grounds.
📋 CCMA: Bloemfontein CCMA (051 411 2700)
⚖️ Legal Aid SA: Legal Aid South Africa — Bloemfontein (051 411 8600)
🏛️ High Court: Free State Division of the High Court, Bloemfontein (051 492 4700)
🏢 Magistrates' Courts: Bloemfontein, Welkom, Phuthaditjhaba, Kroonstad, and other magistrates' courts
🏠 Rental Housing Tribunal: Free State Rental Housing Tribunal (051 403 3710)
The Free State has a large agricultural sector with significant ESTA farm worker rights issues, and Bloemfontein hosts the Supreme Court of Appeal — the highest court on non-constitutional matters.