The Basic Conditions of Employment Act (BCEA) entitles every employee in Gauteng to minimum paid leave. If your employer refuses your lawful leave or fails to pay leave pay, you can claim through the CCMA or the Department of Employment and Labour.
Step 1. Check your employment contract and company leave policy against the BCEA minimums — the contract may not give you less than the BCEA minimum.
Step 2. Submit your leave request in writing and keep a copy.
Step 3. If leave is refused, request the reason in writing. Employers may schedule leave in some circumstances but cannot deny the entitlement.
Step 4. If leave pay was not paid on resignation or dismissal (leave pay accrues and must be paid out), send a formal written demand.
Step 5. Lodge a complaint with the Department of Employment and Labour (Basic Conditions of Employment Inspector) in Gauteng.
Step 6. Alternatively, refer an unfair labour practice dispute to the CCMA within 90 days.
📋 CCMA: Johannesburg CCMA (011 377 6650) or Pretoria CCMA (012 843 1000)
⚖️ Legal Aid SA: Legal Aid South Africa — Johannesburg (011 877 2000) or Pretoria (012 325 1726)
🏛️ High Court: Gauteng Division of the High Court (Johannesburg: 011 335 0082 | Pretoria: 012 315 0868)
🏢 Magistrates' Courts: Johannesburg, Pretoria, Randburg, Soweto, Midrand, and other magistrates' courts
🏠 Rental Housing Tribunal: Gauteng Rental Housing Tribunal (011 355 4000)
Gauteng has the highest volume of labour disputes, housing evictions, and consumer complaints in the country. Multiple CCMA regional offices serve the province.