The Basic Conditions of Employment Act (BCEA) entitles every employee in Eastern Cape to minimum paid leave. If your employer refuses your lawful leave or fails to pay leave pay, you can claim through the CCMA or the Department of Employment and Labour.
Step 1. Check your employment contract and company leave policy against the BCEA minimums — the contract may not give you less than the BCEA minimum.
Step 2. Submit your leave request in writing and keep a copy.
Step 3. If leave is refused, request the reason in writing. Employers may schedule leave in some circumstances but cannot deny the entitlement.
Step 4. If leave pay was not paid on resignation or dismissal (leave pay accrues and must be paid out), send a formal written demand.
Step 5. Lodge a complaint with the Department of Employment and Labour (Basic Conditions of Employment Inspector) in Eastern Cape.
Step 6. Alternatively, refer an unfair labour practice dispute to the CCMA within 90 days.
📋 CCMA: Gqeberha (Port Elizabeth) CCMA (041 506 5000) or East London CCMA (043 721 3600)
⚖️ Legal Aid SA: Legal Aid South Africa — Gqeberha (041 506 5200) or East London (043 721 3600)
🏛️ High Court: Eastern Cape Division of the High Court — Gqeberha (041 408 5111) and Makhanda (046 603 8000)
🏢 Magistrates' Courts: Gqeberha, East London, Makhanda, Mthatha, Aliwal North, and other magistrates' courts
🏠 Rental Housing Tribunal: Eastern Cape Rental Housing Tribunal (040 609 5150)
The Eastern Cape has significant rural land rights issues, high ESTA dispute rates, and widespread challenges with government service delivery. Rural access to courts is a key concern.