If you work through a labour broker (Temporary Employment Service or TES) in Eastern Cape for more than 3 months at the same client, you are deemed to be permanently employed by the client. You cannot be paid less than comparable employees and you have full unfair dismissal protection.
Step 1. Determine whether you earn below the BCEA earnings threshold (updated annually — check the Department of Employment and Labour website).
Step 2. If you have worked at the same client for more than 3 months and earn below the threshold, you are deemed a permanent employee of the client.
Step 3. If the client treats you less favourably than comparable permanent employees, submit a formal grievance to HR or the labour broker.
Step 4. If not resolved, refer a dispute to the CCMA within 30 days of the last unfair act.
Step 5. If dismissed, refer an unfair dismissal dispute to the CCMA within 30 days of dismissal — the client and labour broker are both responsible.
📋 CCMA: Gqeberha (Port Elizabeth) CCMA (041 506 5000) or East London CCMA (043 721 3600)
⚖️ Legal Aid SA: Legal Aid South Africa — Gqeberha (041 506 5200) or East London (043 721 3600)
🏛️ High Court: Eastern Cape Division of the High Court — Gqeberha (041 408 5111) and Makhanda (046 603 8000)
🏢 Magistrates' Courts: Gqeberha, East London, Makhanda, Mthatha, Aliwal North, and other magistrates' courts
🏠 Rental Housing Tribunal: Eastern Cape Rental Housing Tribunal (040 609 5150)
The Eastern Cape has significant rural land rights issues, high ESTA dispute rates, and widespread challenges with government service delivery. Rural access to courts is a key concern.