If you work through a labour broker (Temporary Employment Service or TES) in Western Cape for more than 3 months at the same client, you are deemed to be permanently employed by the client. You cannot be paid less than comparable employees and you have full unfair dismissal protection.
Step 1. Determine whether you earn below the BCEA earnings threshold (updated annually — check the Department of Employment and Labour website).
Step 2. If you have worked at the same client for more than 3 months and earn below the threshold, you are deemed a permanent employee of the client.
Step 3. If the client treats you less favourably than comparable permanent employees, submit a formal grievance to HR or the labour broker.
Step 4. If not resolved, refer a dispute to the CCMA within 30 days of the last unfair act.
Step 5. If dismissed, refer an unfair dismissal dispute to the CCMA within 30 days of dismissal — the client and labour broker are both responsible.
📋 CCMA: Cape Town CCMA (021 442 9000)
⚖️ Legal Aid SA: Legal Aid South Africa — Cape Town (021 431 0567)
🏛️ High Court: Western Cape Division of the High Court, Cape Town (021 480 2400)
🏢 Magistrates' Courts: Cape Town, Bellville, Wynberg, Paarl, George, and other magistrates' courts
🏠 Rental Housing Tribunal: Western Cape Rental Housing Tribunal (021 483 6504)
The Western Cape has a high rate of eviction cases, particularly in informal settlements and rental housing matters. Cape Town has specific by-laws affecting informal traders and housing.