Every child in KwaZulu-Natal has a constitutional right to basic education under Section 29 of the Constitution. Public schools cannot turn your child away for non-payment of fees, lack of a uniform, or other administrative reasons if the learner qualifies for fee exemption.
Apply for fee exemption at the school's governing body if your income falls below the threshold. The school must consider your application.
Write to the school principal if your child is excluded, citing s29 of the Constitution and s5 of SASA. Request the reason for exclusion in writing.
Escalate to the provincial Department of Basic Education (district office) if the school continues to exclude your child. They have oversight over schools.
Contact Legal Aid SA or a community advice centre if your rights are violated — urgency applications can be brought to court to compel the school to admit your child.
📋 CCMA: Durban CCMA (031 310 0300)
⚖️ Legal Aid SA: Legal Aid South Africa — Durban (031 330 2100)
🏛️ High Court: KwaZulu-Natal Division of the High Court — Durban (031 372 3000) and Pietermaritzburg (033 345 8211)
🏢 Magistrates' Courts: Durban, Pietermaritzburg, Newcastle, Richards Bay, and other magistrates' courts
🏠 Rental Housing Tribunal: KZN Rental Housing Tribunal (033 395 2090)
KwaZulu-Natal has a high prevalence of customary marriage disputes, ESTA evictions in rural areas, and industrial labour disputes in the port and manufacturing sectors.