Debt collectors cannot threaten, harass, or call you at prohibited hours
The debt collector is making a False Legal Threat — asserting legal consequences (arrest) that do not exist for the situation described. Consumer debt is a civil matter. Failing to pay a credit card, medical bill, or personal loan does not and cannot result in criminal arrest under federal law. The only context in which debt-related conduct becomes criminal is fraud or willful violation of a court order — neither of which applies to someone who simply owes money. This false threat is an illegal act under the FDCPA, not merely a negotiating tactic. Section 1692e prohibits any false, deceptive, or misleading representation in connection with debt collection — including threatening to take legal action that cannot legally be taken. Threatening arrest for civil debt is both factually false and specifically prohibited by statute. The collector knows this or should know it. The employer threat operates similarly. While the FDCPA does permit certain communications with third parties to locate a debtor, contacting an employer about the debt — or threatening to do so as a pressure tactic — is prohibited unless the collector is trying to enforce a lawful court judgment for garnishment. Using employer contact as a weapon of humiliation is a form of harassment prohibited under § 1692d.
After you respond, they may push back with these arguments. Members get the full rebuttal for each.