A landlord cannot keep your deposit without specific, documented justification
The landlord is using a Vague Assertion — a claim so general that it cannot be challenged because it contains no specifics. 'The apartment needed cleaning' and 'I had to repaint' are not legal justifications for withholding a deposit; they are conclusions, not evidence. The law requires an itemized statement with specific costs and documentation, not a summary verdict delivered without proof. This vagueness is strategic. By keeping claims general, the landlord makes it difficult for the tenant to identify what exactly they are disputing or what documentation to request. It also normalizes the idea that the landlord is the final judge of the apartment's condition — when in fact the tenant has a legal right to a documented accounting and to contest deductions they believe are improper. More fundamentally, the claim ignores the legal distinction between 'damage' and 'normal wear and tear.' Paint fading, minor scuffs on walls, and ordinary carpet wear are classic examples of normal wear and tear — costs that belong to the landlord as part of property ownership. Courts consistently disallow these deductions when landlords attempt to charge tenants for routine property maintenance disguised as damage.
After you respond, they may push back with these arguments. Members get the full rebuttal for each.