Legal Q&A

Minibus Taxi Accident Injuries — Your Rights as a Passenger in South Africa

Injured in a minibus taxi accident in South Africa? You can claim from the Road Accident Fund as a passenger. Know your rights and how to claim compensation.

Free South African Law

Direct Answer

As a passenger in a minibus taxi involved in an accident, you can claim from the Road Accident Fund (RAF) for injuries — regardless of fault. The taxi driver (or owner) may also be personally liable for negligent driving. You must claim within three years of the accident.

What the Law Says

Your Legal Foundation

Road Accident Fund Act 56 of 1996

Section 17

“The RAF is liable for bodily injury or death caused by the negligent driving of a motor vehicle. This covers passengers, pedestrians, and other third parties.”

What to Do

Step-by-Step Guide

1Get the taxi's registration number and the driver's details immediately after the accident. Photograph everything if possible.
2Get medical attention at the nearest hospital and ask the doctor to document all injuries. This documentation is essential for your RAF claim.
3Report the accident to SAPS within 48 hours and get a CAS number. This is required for the RAF claim form.
4Lodge your RAF claim through a personal injury attorney (most work on contingency — no fee unless you win).

What to Say

Exact Words to Use

“"I was a passenger in a taxi that was involved in an accident on [date]. I have been injured and I want to know how to claim from the Road Accident Fund."”

Tone: calm

Common Questions

Frequently Asked Questions

Can I sue the taxi owner personally for my injuries?

Yes — in addition to the RAF claim, you can pursue the taxi owner and driver personally for damages under the actio legis Aquiliae (Aquilian action) if the RAF does not fully cover your losses.

What if the taxi was unregistered or uninsured?

The RAF covers accidents by unregistered and uninsured motor vehicles. The Fund may pursue the unregistered owner for reimbursement, but you are not deprived of your claim.

Is there a cap on what the RAF will pay?

General damages (pain and suffering) require a Serious Injury Assessment. Loss of income claims are capped at R435 000 per year (adjusted annually). There is no cap on medical expenses.

Get Help Now

Resources & Helplines

Road Accident Fund

0860 23 55 23 | raf.co.za

Claim lodgement and tracking

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