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Duty of Care

A legal obligation to take reasonable precautions to avoid causing harm to others. In employment, an employer owes a duty of care to employees. In negligence law, it is the first element a claimant must prove.

Legal Definition

A duty of care is a legal obligation imposed on a person or organisation to take reasonable steps to avoid causing foreseeable harm to others who might be affected by their actions. **In negligence law**, a claimant must prove four elements: (1) the defendant owed a duty of care; (2) the defendant breached that duty; (3) the breach caused harm; (4) the harm was not too remote. The leading test asks whether a reasonable person in the defendant's position would have foreseen the risk of harm. **In employment law**, an employer owes a duty of care to employees that includes: - Providing a safe working environment (occupational health and safety). - Not exposing employees to foreseeable psychological harm (such as from unreasonable workloads or workplace harassment). - Taking reasonable steps to prevent foreseeable injuries on the job. In South Africa, the employer's duty of care is reinforced by the **Occupational Health and Safety Act 85 of 1993** and the **Compensation for Occupational Injuries and Diseases Act (COIDA)**. An employee injured at work due to the employer's breach of duty may claim from COIDA without needing to sue the employer, but may also pursue a civil claim for damages in certain circumstances. Duty of care also applies in professional contexts — a doctor owes a duty of care to patients, a lawyer to clients, and a school to its learners.

📖 Constitutional / Statutory Basis: Occupational Health and Safety Act 85 of 1993; COIDA 130 of 1993; Section 10 of the Constitution (dignity)

Practical Example

A warehouse employer receives complaints from employees about a faulty forklift but takes no action. A worker is subsequently injured when the forklift malfunctions. The employer has breached their duty of care — the risk was foreseeable, the harm was preventable, and the employer did nothing.

Frequently Asked Questions

Can I sue my employer for psychological harm caused by workplace stress in South Africa?
Yes, in principle. An employer has a duty to take reasonable steps to avoid exposing employees to foreseeable psychological harm. If the employer knew or should have known that working conditions were causing harm (e.g., extreme overwork, sustained harassment) and failed to act, a civil claim for damages may succeed.
What is the difference between duty of care and occupational health and safety obligations?
They overlap but are not the same. Occupational health and safety law (OHSA in SA) is a statutory regime that imposes specific obligations on employers — failure to comply is a criminal offence. Duty of care is a common law (negligence) concept — breach gives rise to civil liability in damages. An employer can breach OHSA and face criminal prosecution AND be sued civilly for negligence arising from the same act.

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