If SASSA suspends or cancels your social grant in North West, you have the right to be informed of the reason, to appeal within 90 days, and to continue receiving your grant during the appeal process. The Socio-Economic Rights Institute (SERI) and Legal Aid can help.
Step 1. Contact SASSA in North West immediately — visit the local office or call 0800 60 10 11 (toll-free) to find out why your grant was suspended.
Step 2. Request written reasons for the suspension or cancellation. PAJA entitles you to reasons.
Step 3. If you disagree with the decision, lodge a written appeal with the Minister of Social Development within 90 days of the decision.
Step 4. During the appeal, the grant should not be suspended. If it has been, request urgent reinstatement on humanitarian grounds.
Step 5. If the appeal fails, approach Legal Aid or a non-profit like SERI for assistance with a review application to the High Court under PAJA.
📋 CCMA: Rustenburg CCMA (014 592 9080)
⚖️ Legal Aid SA: Legal Aid South Africa — Mahikeng (018 384 0155)
🏛️ High Court: North West Division of the High Court, Mahikeng (018 381 4021)
🏢 Magistrates' Courts: Mahikeng, Rustenburg, Klerksdorp, Potchefstroom, and other magistrates' courts
🏠 Rental Housing Tribunal: North West Rental Housing Tribunal (018 387 3145)
North West has significant mining labour rights issues (the Marikana massacre legacy), platinum belt labour disputes, and rural land tenure challenges in traditional community areas.