Owners in sectional title schemes in KwaZulu-Natal pay levies to the body corporate for maintenance and management of common property. If levies are excessive, incorrectly calculated, or if the body corporate mismanages funds, you can challenge the decision through the Community Schemes Ombud Service (CSOS) at no cost.
Step 1. Obtain the body corporate's latest approved budget, audited financial statements, and the levy calculation for your unit.
Step 2. Attend or request the minutes of the annual general meeting (AGM) at which levies were approved.
Step 3. Raise your objection in writing to the body corporate trustees, citing the specific irregularity.
Step 4. If unresolved, submit an application to the Community Schemes Ombud Service (CSOS) at csos.org.za or 010 593 0533. The filing fee is means-tested and low.
Step 5. The CSOS adjudicator can make binding orders including reducing levies, ordering proper audits, or replacing trustees.
📋 CCMA: Durban CCMA (031 310 0300)
⚖️ Legal Aid SA: Legal Aid South Africa — Durban (031 330 2100)
🏛️ High Court: KwaZulu-Natal Division of the High Court — Durban (031 372 3000) and Pietermaritzburg (033 345 8211)
🏢 Magistrates' Courts: Durban, Pietermaritzburg, Newcastle, Richards Bay, and other magistrates' courts
🏠 Rental Housing Tribunal: KZN Rental Housing Tribunal (033 395 2090)
KwaZulu-Natal has a high prevalence of customary marriage disputes, ESTA evictions in rural areas, and industrial labour disputes in the port and manufacturing sectors.