Medical negligence occurs when a healthcare professional in Gauteng deviates from the standard of care expected of a reasonable practitioner, causing you harm. Both private doctors and public hospitals (via the state) can be sued for negligence.
Step 1. Obtain your medical records — you have a right to access them under the National Health Act. Request them in writing from the hospital or practice.
Step 2. Get an independent medical opinion from a specialist in the same field to assess whether the standard of care was breached.
Step 3. Lodge a complaint with the Health Professions Council of South Africa (HPCSA) at 012 338 9300. This is separate from a civil claim but creates a record.
Step 4. For public hospital negligence, serve a Section 3 notice (Institution of Legal Proceedings Act 40 of 2002) on the relevant Gauteng Department of Health within 6 months of discovering the negligence.
Step 5. Consult a medical negligence attorney — many work on contingency (no-win-no-fee basis).
Step 6. For Road Accident Fund-related injuries with medical complications, claim through the RAF in parallel.
📋 CCMA: Johannesburg CCMA (011 377 6650) or Pretoria CCMA (012 843 1000)
⚖️ Legal Aid SA: Legal Aid South Africa — Johannesburg (011 877 2000) or Pretoria (012 325 1726)
🏛️ High Court: Gauteng Division of the High Court (Johannesburg: 011 335 0082 | Pretoria: 012 315 0868)
🏢 Magistrates' Courts: Johannesburg, Pretoria, Randburg, Soweto, Midrand, and other magistrates' courts
🏠 Rental Housing Tribunal: Gauteng Rental Housing Tribunal (011 355 4000)
Gauteng has the highest volume of labour disputes, housing evictions, and consumer complaints in the country. Multiple CCMA regional offices serve the province.