Sexual harassment in the workplace is a form of unfair discrimination prohibited by the Employment Equity Act and the Code of Good Practice on the Handling of Sexual Harassment Cases in the Workplace. Employers in Eastern Cape have a legal duty to prevent and address it.
Step 1. Document every incident — dates, what was said or done, witnesses, any messages or emails.
Step 2. Report the harassment to your HR department or a designated workplace confidant as required by your employer's harassment policy.
Step 3. If HR does not act, or if the harasser is a superior, escalate to the company's senior leadership or board.
Step 4. If the employer fails to act, refer an unfair labour practice dispute to the CCMA within 90 days of the last act of harassment.
Step 5. Alternatively (or in addition), lodge a complaint with the Commission for Employment Equity (part of the Department of Employment and Labour).
Step 6. If the harassment constituted a criminal act (sexual assault, indecent exposure), open a case at the nearest SAPS station in Eastern Cape.
📋 CCMA: Gqeberha (Port Elizabeth) CCMA (041 506 5000) or East London CCMA (043 721 3600)
⚖️ Legal Aid SA: Legal Aid South Africa — Gqeberha (041 506 5200) or East London (043 721 3600)
🏛️ High Court: Eastern Cape Division of the High Court — Gqeberha (041 408 5111) and Makhanda (046 603 8000)
🏢 Magistrates' Courts: Gqeberha, East London, Makhanda, Mthatha, Aliwal North, and other magistrates' courts
🏠 Rental Housing Tribunal: Eastern Cape Rental Housing Tribunal (040 609 5150)
The Eastern Cape has significant rural land rights issues, high ESTA dispute rates, and widespread challenges with government service delivery. Rural access to courts is a key concern.