Disability Rights

Our Building Has No Ramp — There Is Nothing We Can Do

Q: But the law says 'barriers' generally, so it includes buildings.

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Q: The law requires free transport for disabled persons, so you must provide a ramp to get to the transport.

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Asserting your right to accessible public and commercial spaces under applicable law

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The Situation

What They Said

“Our building has no ramp — there is nothing we can do.”

A person who uses a wheelchair or has a mobility impairment visited a government department, bank, or business to access a service they are entitled to. They were told the building has no wheelchair access — no ramp, no lift — and the institution expressed no intention to remedy the situation, essentially turning the person away.

The Fallacy

Structural Inconvenience Excuses Exclusion

A lack of accessible infrastructure is not a defence against a duty to provide access. Applicable law prohibits unfair discrimination against people with disabilities, and reasonable accommodation of disability is an affirmative duty. The failure to provide ramps, accessible entrances, or equivalent services is itself a form of unfair discrimination.

What the Law Says

Your Legal Foundation

Ley 22.431

art. 22 de la Ley 22.431 — Accessibility for disabled persons

“Article 22 - Barriers in transport are understood to be those existing in the access and use of public transport means (land, air, and water) of short, medium, and long distance, and those that hinder the use of private means of transport by persons with reduced mobility, whose removal shall be pursued by observing the following criteria: a) Public transport vehicles shall have two reserved seats, marked and near the door, per car, for persons with reduced mobility. Such persons are authorized to get off through any door. Cars shall have non-slip flooring and space for canes, crutches, wheelchairs, and other elements used by such persons. In air transport, priority shall be given to assigning locations near access for passengers with reduced mobility. Land collective transport companies under national authority control must transport persons with disabilities free of charge on the route between their domicile and any destination they must attend for family, care, educational, work, or any other reasons that tend to favor their full social integration. Regulations will establish the comforts to be granted, the characteristics of passes to be exhibited, and sanctions for transporters in case of non-compliance. The franchise extends to a companion in case of documented need. (Paragraph substituted by”

This law addresses barriers in transport, not buildings. It does not require ramps or lifts in buildings. Therefore, the statement that nothing can be done about the lack of a ramp is not directly contradicted by this law, but the law does not provide a remedy for building access.

What Scripture Says

God's Word on This

Luke 14:13-14 (NET)

“But when you host a banquet, invite the poor, the crippled, the lame, and the blind, and you will be blessed, because they cannot repay you.”

Scripture specifically names the disabled as those who must be actively included, not passively excluded. Buildings and institutions that make no effort to be accessible passively exclude — and the law treats this as active discrimination.

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What They'll Say Next

Common Counter-Arguments

After you respond, they may push back with these arguments. Members get the full rebuttal for each.

They might say: “But the law says 'barriers' generally, so it includes buildings.”

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They might say: “The law requires free transport for disabled persons, so you must provide a ramp to get to the transport.”

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