Administrative Justice

Bias in Service Delivery

A government service provider refuses to assist people from a particular community.

Premium intermediate 8 minutes

What They Said

“We do not serve people from that community here.”
Said by a government official or public service employee when refusing to assist an applicant based on their community, geographic origin, or demographic background.

Poisoning the Well / Stereotyping

This statement pre-judges an entire group of people and uses community membership as a disqualifying characteristic. It treats origin as determinative of entitlement, which is logically untenable. Public services exist for all persons within a jurisdiction — community membership is not a criterion for eligibility or exclusion.

Your Legal Foundation

Ley 25.871
“The right to migration is essential and inalienable to the person and the Argentine Republic guarantees it on the basis of the principles of equality and universality.”
A government official refusing service based on community or origin violates the principles of equality and universality, as the right to migration is guaranteed to all persons without discrimination.

God's Word on This

Acts 10:34-35 (NET)
“Then Peter started speaking: 'I now truly understand that God does not show favoritism in dealing with people, but in every nation the person who fears him and does what is right is welcomed before him.'”
God's standard is impartiality — those who hold public trust and power over others are called to reflect this same impartiality in serving all people equally.
James 2:9 (NET)
“But if you show prejudice, you are committing sin and are convicted by the law as violators.”
Favouring one community over another in public service is not a policy preference — it is a violation that is condemned morally.
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Common Counter-Arguments

After you respond, they may push back with these arguments. Members get the full rebuttal for each.

They might say: “The law only applies to migrants, not to citizens or residents.”
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They might say: “We have a policy to prioritize local residents.”
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